Join us at Agile Yorkshire for an insightful look into transforming Europe’s largest digital health service, NHS Choices, with a user-centric approach. We’ll share how we’re putting users at the heart of the new service, our Agile delivery process, and the challenges we’ve encountered along the way. You’ll also gain practical tips on Agile and Lean UX techniques such as understanding user needs, assumption mapping, testing hypotheses, affinity sorting, task-based personas, user journey mapping, user research, and low-fidelity prototyping. Plus, we’ll tackle the ever-present topic of "legacy" in software development—why do we instinctively want to replace it, and is legacy really such a bad thing? Expect plenty of real-world insights and actionable takeaways for your own projects!