Dr Toby Sucharov and David Turner | Monitoring As Part of Qa: Building Observable, Agile Engineering Processes | Agile Yorkshire July 2026

This presentation explores how monitoring and observability can become an essential part of quality assurance when working with thousands of banks and third-party providers. It covers the limitations of sandbox testing, the importance of owning meaningful metrics and how production insights help engineering teams identify issues, prioritise effort and manage risk at scale. It also shows how business observability can support better decision-making across engineering, support and commercial teams.