In this session, Mark Devis explores a powerful shift in thinking, moving away from treating teams as simple, predictable machines and instead understanding them as complex, interconnected systems.
Using the Cynefin framework, Mark breaks down how leaders can better navigate uncertainty, avoid rigid best practices in complex environments, and instead use small experiments to learn and adapt.
He also highlights the importance of enabling constraints, such as WIP limits and team agreements, to improve flow while still allowing teams the freedom to self organise and thrive.