In this Agile Yorkshire June 2024 meetup, Vernon Richards, an experienced Quality Coach & Tester, delivered an eye-opening talk on the complexities of organisational change and the hidden challenges facing quality engineers. With over two decades of experience, including testing video games on PS2, Xbox, and PC, Vernon shares his expertise on how quality engineering, glue work, and quiet quitting are interconnected.
In his presentation titled “How We’re Setting Up QEs to Fail,” Vernon delved into the root causes of common issues in quality and testing—revealing them as people problems in disguise. He offered practical advice on how teams can align goals, build empathy, and improve collaboration to create better products.